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Product history

Updates

Meaningful product changes, newest first. Beta validation limits still apply where a phone path is not fully validated.

Improvement

Agent instructions use progressive disclosure

  • Live phone guidance now keeps the normal call path concise and loads branch-specific guidance only when needed.
  • Normal SMS, MMS, and carrier voice-note fallback remain outside the beta.

using concierge · availability

Reliability

Carrier generation and replay hardening

  • Inbound call identity now remains generation-exact through routing, native attachment, current context, and usage reconciliation.
  • Ambiguous provider effects continue to reconcile instead of using blind retries.

Privacy & security · troubleshooting

Product

Owner context controls

  • The owner can inspect and dismiss the selected current context.
  • Owner-authored context notes remain a separate bounded editable surface.

current context

Security

Voice-first personal-use boundaries

  • Outbound Voice purpose is limited to personal, transactional, individually directed communication.
  • Normal SMS and MMS remain outside the beta communication surface.

safety · availability

Reliability

Resumable owner phone verification

  • Accepted and consumed verification states can resume without unnecessary provider rechecks.
  • Binding mismatches and terminal rejected states continue to fail closed.

setup

Product

Same-thread scheduled rechecks

  • Supported Codex work can schedule a later same-thread recheck.
  • A scheduled wake does not authorize a phone call or reserve phone allowance.

calls/after hangup

Product

Phone allowance and finish-current-call behavior

  • The phone allowance is 7,200 seconds on Concierge or 60,000 seconds on Concierge Pro per recurring seven-day activation-anchored window.
  • A qualifying admitted active call can use a non-reusable finish-current-call period.

phone allowance · billing

Reliability

Native Codex Voice lifecycle hardening

  • Native call startup and attachment use stricter ownership and lifecycle fencing.
  • Call teardown no longer implies permission to end durable native work.

what is concierge · Privacy & security